Links go to about:blank#blocked after enabling FreeScout KnowledgeBase Module - php

This is a very specific issue that I can't find any reference to online.
All I've done is install the latest version FreeScout locally, set up a Mailbox and Activate the paid Knowledge Base (KB) Module.
As soon as I activate the KB Module every link I click on goes to about:blank#blocked
If I inspect the html with the module enabled, I see the links in the codes href, and I can even navigate to all pages if I manually input the URL in the browser, but clicking the links does not work.
As soon as I deactivate the KB Module, the links work again. Totally stumped on this one.
Video of my local vs FreeScout KB demo: https://www.loom.com/share/76ab11f2c9694bd9a4c590dc3b0a7790
FreeScout issue thread and additional info/things I've tried:
https://github.com/freescout-helpdesk/freescout/issues/2736

Related

Wordpress home page is blank but every other page is working fine

I am trying to move an existing site that works fine on the old server to a new server. On the new server the homepage is just showing blank page. however when i navigate to "wp-admin" or other pages like "about-us" shoiws up just fine and i am also able to login in my wp-admin. It's just the homepage that is blank..
I have tried to enable debug and also tried looking into wp_content/debug.php and it's empty:
define('WP_DEBUG',true);
define('WP_DEBUG_LOG',true);
define('WP_MEMORY_LIMIT','256M');
Next thing i tried is the permalink settings -> permalink -> "save" it also didn't work.
I have also tried by switching php version php7.3 same as the old server, didn't help
then finally i tried removing the plugins one by one and figured after removing this particular elementor plugin (https://www.eletemplator.com/ele-custom-skin/) the home page was loading fine. However this plugin is very important as most of the pages are using templates from this plugin to display the content.
Now that I know this plugin is causing the issue on the new server could it be because of the loading time? with this plugin on the old server everything works fine.
hope someone can help on this
For resolving this issue you can choose following steps:
1: First you try to disabling all the plugins of yours and then see if the front end comes back. If you can’t do it from the backend due to any reason, you can as well rename /plugins/ folder to /plugins-broken/ or similar, using FTP access.
2: If it does, then start enabling plugins one by one until the issue reappears. Then you’ll know what caused it.
After trying all the solutions, finally came to understanding that it was a memory limit issue on the httpd.conf apache server setting. After increasing the limit for RLimitMEM = 204535125 it was working!
this link really helped! incase someone faces this issue in the future please look into the httpd.conf settings for the memory limit. Further reference from a previously asked similar question: PHP out of memory error even though memory_limit not reached

WordPress Manual Install Theme/Display Issue

My Problem
I manually installed WordPress on a Debian 9 VM in Virtual Box on a Windows 10 machine. When I pull up the website, this is what I get:
A WordPress site with just HTML, no formatting
The point of this install was to learn how to make a custom WordPress theme. I have built child themes before, but never a theme from scratch, so it may be I don't have everything set up yet. But there is a second issue is WordPress does not give me an option to select my second theme either.
What I did
To set up the site, I followed this tutorial on setting up WP on a Debian system. I sort of touched up on this, but I am new to WP development. I thought this was a quick and dirty route to set up a WP install. I don't have the knowledge of WordPress to know if there is an error in this setup guide.
Again, I checked the themes folder. I could not find the custom theme I started to build as an option. I can't currently download themes straight from WP because I don't have an FTP server/client currently installed on my machine. If it were just the inability to choose a WordPress theme from the WordPress theme repository, I'd suspect it's the FTP setup. But, I also can't choose my custom theme. So is there something wrong with the install?
Summary
I can't get any formatting to work on my WP development site. I suspect it's some problem with themes, but I don't know enough about the internals WordPress to know how to diagnose the problem.
Thank you for your time
It's tough to say without seeing your setup exactly, but this is often caused by URL problems.
Are you able to access wp-admin? If so, try logging in and visiting the settings > permalinks page, then just hitting the save button.
Try reloading your site. It might be fixed.. If not, a little more to try. First, I'd open your browser's Console / Inspect mode, and see if there are any console errors (showing CSS files not loading, etc). If so, post them here.
Additionally, I found a helpful article that details some other things to try when this problem pops up:
http://wphelp24.com/how-to-fix-wordpress/how-to-fix-wordpress-css-not-loading/

Azure Wordpress Site Returns 500 Errors After Plugin Update

I have a Wordpress site which is hosted on Microsoft Azure, and the site is located at http://bitcoinpricelive.com
I recently updated a plugin called W3 Total Cache. After doing this the site was returning errors and going to wp-admin told me there was a problem with that plugin and i needed to delete: advanced-cache.php and object-cache.php
I deleted those two files but then the wp-admin page showed no information at all. I documented this aspect a bit more on Wordpress forums: https://wordpress.org/support/topic/w3-total-cache-error-after-updating-plugin/
Additionally, I tried googling for many fixes to this problem from modifying the .htaccess file to deleting W3 Total Cache components.
On the Azure side of things I get errors from source: W3SVC-WP, event id: 2289, and from source: W3SVC-WP, event id: 2284. I have been looking at documentation on the Microsoft site as well here: https://technet.microsoft.com/en-us/library/cc734951(v=ws.10).aspx
I can still login to the server via FileVilla and make changes if needed.
How can I debug this?
I would try to uninstall the extension via Azure's web portal, restart the app. Delete the extensions dir using SCM (https://my_app_subdomain.scm.azurewebsites.net/DebugConsole). Restart the app again. And maybe redeploy your app. It's possible the plugin messed with .htaaccess or something.
From Willian: Try delete the w3-cache directory in wp-content.

Magento Partially Updated. Want to re-update

I have a site with magento version 1.8.1.0. For upgrading, I logged into magento connect and selected Version 1.9.2.2 for Mage_All_Latest and clicked "Commit Changes" button. After some time, the process of upgrading stopped, showing an error of file permission. When I clicked the refresh button, the website was neither going to the magento connect page, nor to the home page. Each request was being redirected to this url: http://siteurl/downloader
I replaced the app folder and some other files with the backups I had. The site was then loading. When I logged into magento connect, It was showing version 1.9.2.2. But the admin footer is still showing 1.8.1.0. I checked the site with http://magereport.com/ but it was showing some security risks which are solved in version 1.9.2.2. So the update was not completely done. I want to update the site again but I find no way to do this. I tried with reinstalling "Mage_All_latest" but it does nothing. Is there a way to do this?
Follow the upgrade guide from Magento: http://devdocs.magento.com/guides/m1x/install/installing_upgrade_details.html or copy the latest version over your current installation (with the disadvantage that removed files in comparison with your version will not be removed).

Fresh Wordpress install not reflecting changes on files instantly

I have a fresh wordpress 4.0 install on my server for a specific domain and when I make changes to any of the theme files it won't show up in the browser for a few reloads. I just add "asdf" to the theme file to test changes. I can refresh 20 times but no changes show up until like 20 seconds later.
What I have tried:
Turned off firefox's cache.
Turned off wordpress cache.
Tested other domains on my server with wordpress and they work properly.
Installed wordpress with "server installer apps"(3 times) and also with manual installation.
I refresh with ctrl+f5
Tried with firefox and with chrome, same results.
Its a fresh install so no plugins, no settings changes. There is no caching and my other domains work properly. No errors show up in the console.
I have no idea what the problem could be. My server company, mediatemple, said it could be my ISP, but other domains on my site work properly from the same computer/network. For some reason the problem is specific to this domain and the problem persists through all the themes.
I don't know what to do next. Any suggestions would be greatly appreciated. :)
Update:
Have tried manual install of wordpress 3.9 and that does nothing.
I added a new folder to the root and in that folder I added a file called index.html to test if this file, which is unaffected by wordpress, would show instant changes and IT DOES. So the problem seems to be based within wordpress and specific to this domain.
I spoke to Mediatemple for the 3rd time now and this guy was much more helpful and he actually solved the problem.
When you add a domain to mediatemple it automatically sets the PHP version to "FastCGI", which normally is fine, but it caused problems specifically on this one domain's wordpress install for unknown reasons. So he switched the PHP version to "CGI (Stable)" and that fixed every problem.
I hope this will be helpful to someone in the future. :]

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