a bit of a funny one for you this afternoon.
This is in Magento 1.5.1.0...
Essentially, my website sells products that are free (£0.00) however the customer has to pay for delivery. The problem that I’m having, is that at checkout, the Payment Methods simply doesn’t load whenever the basket sub total is 0. Even when the Grand Total with Shipping is an amount.
I’m running One Step Checkout, however it doesn’t work on the default One Page Checkout either.
I’ve tried everything, and I’m certain that it’s not got anything to do with the Payment Gateways that I’m using.
I tried the same thing on another site of mine, that’s running 1.4 and it works fine on there?
You can see a screenshot of the page with the problem here...
Any help would be really appreciated.
Check that you have: "Zero Subtotal Checkout" enabled under: System -> Configuration -> Payment Methods.
Subtotal is pre shipping, tax and discounts, this payment option exists specifically for your circumstance.
Related
So I have a WordPress site which has two payment gateways available, COD and online payment option. I am using the default Woocommerce checkout form and functions. Whenever I am switching from COD to another payment gateway on the checkout page, the product quantity increases by one. I have tried a few things but I am not sure what is causing the issue. Can someone help me with this? Also this just happens the first time. If I switch after the first time, it works fine.
Here is a link of the product with which it happens (along with others)
https://elitehubs.com/razer-barracuda-x-7-1-wireless-gaming-headset-mercury/
i made a video of the woocommerce cart issue a friend of mine has with his store https://streamable.com/augha
i cannot reproduce it here, on other pc's. Nor can i reproduce it on my mobile phone.
This was yesterday... But now today the problem seems to be expanding to the moment it seems that customers from belgium are also getting this problem. In the past we have never had problems with Belgium, and yesterday we also received a Belgian order with several articles without any problems.
But another order we have to make a payment link because he did not manage to get more than 4 items in the basket.
The remarkable thing I find that the Belgian where we made a payment link initially got 15 hoodies in his shopping basket, and the next day the basket was empty and he could add up to 4.
So it seems that in certain occasions the cart will go fubar... Anyone else experienced this ?
It looks like a caching issue. You may want to try disabling all other plugins to see if that helps.
I'm trying to customize my onepage checkout in magento. The process is to place orders to the company. Apparently I have set a custom table rate in magento where in I have 2 choices. First choice is Victoria (Australia), where in depending on item size there is a fixed rate for that, while the rest of Australia has the same rate.
Apparently when I use my onepage checkout, I encounter 2 errors:
1st error is that when I am in guest mode, when I fill up the billing information, after I go to the shipping method, it says that my shipping method is unavailable, even if I had already inputted the correct address.
My second error is that when I am using a customer account, everything works fine for the 1st time, then if I try to place another order, it shows the error.
I'm thinking of two ways right now to solve it:
Since I need to fix the problem right away, could I remove the shipping method altogether and just create my own computation at the review tab and save the shipping fee in the end?
Or I try to fix the problem on how the shipping method works?
I found matrix-rate free plugin for magento online. A great alternative instead of manipulating it in the backend. I tried it and it immediately worked, though you need to check if you have the data you need in your database. Use the same steps as you were in modifying table rates, as there will be a new tab for the matrix-rate plugin in the configuration->shipping methods tab.
I have create a magento website, in this when we place order of an item then,
strong textAfter Placing Order, Customer Does Not Redirect to “Order Placed Successfully” and is Returned to Cart.
Order also gone in magento admin section under "Sales > order".
I have tried check/money order, authorize.net etc for order place but no positive results found,
under this they also not checked correct payment details for order in authorize.net.
It seems there is problem related with Payment method.
You can check this using other Payment method like Cash on Delivery etc.
Also please make sure you are entering correct information for Address like ZIP Code etc.
Can you list what extensions you have installed for your Magento install?
I've experienced this problem before when I had a custom module that observes the checkout event, when something has gone wrong with the code itself.
Chances are either one of your extensions or a custom built module that's listening to the checkout events is causing the problem.
I have a product on a magento store which is free and so is the postage.
Its all set-up, I can add it to my basket go to check out select the free shipping, but once I get to payment information part, it says "Your order cannot be completed at this as there is no payment methods available for it.".
Any help is much appreciated.
Thanks
#mufaddal solved this question via a comment. I'll add it as an answer just so people can see.
It was simply enabling the Zero Subtotal Checkout in the backend under Configuration - Payment Methods.
More information on Zero Subtotal Checkout can be found at the link below.
http://www.magentocommerce.com/knowledge-base/entry/configuration-payment-methods-zero-subtotal-checkout