E-mails not getting sent - php

Question

I have a contact form, but the messages are not sending to the email I have declared. This is the submit.php file:
<?php
/* config start */
$emailAddress = 'xxxxxxx#hotmail.com';
/* config end */
require "../php/class.phpmailer.php";
session_name("fancyform");
session_start();
foreach($_POST as $k => $v)
{
if(ini_get('magic_quotes_gpc'))
$_POST[$k] = stripslashes($_POST[$k]);
$_POST[$k] = htmlspecialchars(strip_tags($_POST[$k]));
}
$err = array();
if(!checkLen('name'))
$err[] = 'The name field is too short or empty!';
if(!checkLen('email'))
$err[] = 'The email field is too short or empty!';
elseif(!checkEmail($_POST['email']))
$err[] = 'Your email is not valid!';
if(!checkLen('subject'))
$err[] = 'You have not selected a subject!';
if(!checkLen('message'))
$err[] = 'The message field is too short or empty!';
if((int)$_POST['captcha'] != $_SESSION['expect'])
$err[] = 'The captcha code is wrong!';
if(count($err))
{
if($_POST['ajax'])
{
echo '-1';
}
else if($_SERVER['HTTP_REFERER'])
{
$_SESSION['errStr'] = implode('<br />', $err);
$_SESSION['post'] = $_POST;
header('Location: '.$_SERVER['HTTP_REFERER']);
}
exit;
}
$msg =
'Name: '.$_POST['name'].'<br />
Email: '.$_POST['email'].'<br />
IP: '.$_SERVER['REMOTE_ADDR'].'<br /><br />
Message:<br /><br />
'.nl2br($_POST['message']).'
';
$mail = new PHPMailer();
$mail->IsMail();
$mail->AddReplyTo($_POST['email'], $_POST['name']);
$mail->AddAddress($emailAddress);
$mail->SetFrom($_POST['email'], $_POST['name']);
$mail->Subject = "A new ".mb_strtolower($_POST['subject'])." from ".$_POST['name']." | contact form feedback";
$mail->MsgHTML($msg);
$mail->Send();
unset($_SESSION['post']);
if($_POST['ajax'])
{
echo '1';
}
else
{
$_SESSION['sent'] = 1;
if($_SERVER['HTTP_REFERER'])
header('Location: '.$_SERVER['HTTP_REFERER']);
exit;
}
function checkLen($str, $len = 2)
{
return isset($_POST[$str]) && mb_strlen(strip_tags($_POST[$str]), "utf-8") > $len;
}
function checkEmail($str)
{
return preg_match("/^[\.A-z0-9_\-\+]+[#][A-z0-9_\-]+([.][A-z0-9_\-]+)+[A-z]{1,4}$/", $str);
}
?>
If submit.php is opened in a browser, I get the following error message:
Warning: require(../php/class.phpmailer.php) [function.require]: failed to open stream:
No such file or directory in
/home/content/96/9227096/html/submit.php on line 10 Fatal error: require() [function.require]: Failed opening required
'../php/class.phpmailer.php'
(include_path='.:/usr/local/php5_3/lib/php') in
/home/content/96/9227096/html/submit.php on line 10
I was also told by my hosting server that I might need to add the following relay server in my code:(but I don't know where)
relay-hosting.secureserver.net

Answer 1

The statement require "../php/class.phpmailer.php"; means that the ../php/class.phpmailer.php file will be loaded and that if it can't be loaded then the script will terminate.
It is unable to load that script. That could be for any of a number of reasons. Maybe it's not there. Maybe the path you provided is wrong. Maybe it's a file permission issue. You'll have to figure that part out.
But since it can't load it, the script terminates with the error message.

Answer 2

I have encounter similiar problems on some hosting providers. Even if the path was good require did not include file and terminated whole script. You could write there a real path to your file, and maybe that will help. Since this problem I started to use
require(getcwd().'actual/path/relevant/to/index.php');
and starder to write apps in one class, similiar to Java or C# desktop apps.