I have a site which uses wordpress. For some reason, some of my pages keep refreshing continuously. I am not able to replicate the issue continuously. However, in random I have seen some pages keep refreshing automatically. When I retry the same pages after few mins, it is working fine. My users also experiencing the same problem. When they report me the issue with a url and if I check that page it is working fine. So, I am sure the issue is there but unable to replicate the problem or troubleshoot the issue.
This is not a browser or system issue. The issue occurs with registered and unregistered users.
So, I need your help on this to troubleshoot this problem. Is there anyway to find out whether the page is keep refreshing by adding some code in wordpress theme php files like writing some sort of logs, etc.? So that I can try to troubleshoot the problem.
The same theme with plugins works fine in another site with other hosting provider. I have also checked with my hosting provider. They replied back and said they are not able to find any issues on their side and cannot help further, as the issue occurs in random.
Thanks in advance :)
This sounds like your site may have been hacked. Check the page source (View Source or Ctrl + u) for <script> tags that you don't recognize. If you are unsure, try disabling all of your plugins and use the default theme. If the issue persists, then it is most likely an issue with your site being hacked, and you should reinstall WordPress from scratch, and do fresh installs of all plugins and themes. If you are using a custom theme, upload a version that you know was working. Also, be sure to change passwords for your dashboard and hosting account.
If disabling a plugin or using the default theme makes the issue go away, then it's a bug with that particular theme/plugin. In this case, report the bug to the appropriate party (person/company responsible for the particular plugin/theme that's causing the issue).
How to Debug
Try to find a way that you can consistently test for the problem. For example, if you can refresh 20 times, and it happens twice every time, then you have your test to use. It sounds like it won't be as simple as this, but that's the basic idea... find the minimum number of times it takes to come across the issue on a regular basis, and test for it 3 times for each plugin you disable (and when you turn the main theme back on).
Related
After trying out all typical solutions for wordpress wsods, I am out of ideas.
I migrated my website from wordpress.com to a self-hosted solution using all-in-one-wp-migration, which looked to work fine, until a coworker wanted to use the backend and got wsod.
After going through all the suggestions for fixing wsods and a few of my own, namely:
checking every single plugin used
checking memory (980m should be enough?)
deleting and reinstating all saved accounts
scrubbing the database off of old wordpress.com entries or deprecated urls
running debug mode and not getting any logs from the wsod
I of course landed on my self made theme as the issue. I went over the functions.php file to remove and clean up all custom additions that are not necessary for functionality. I used a theme check plugin to help me weed out most of the issues that come from being a beginner at this, but nothing looks to be related at all to backend.
Especially irritating is the part where it works fine for me while using my pc, but any other device, like smartphone, tablet or other pcs can't seem to get into the wp-admin version of the site while my theme is activated.
P.S.: while the theme is active, backend functionalities like searching for new plugins or changing settings seem to not work right or lead to wsod even for me.
For anyone running into a simillar issue, the solution given by online guides always mentions making sure the END of the functions.php file does not have any empty space there, but they neglect to mention that there can't be any empty line anywhere in the whole file, even within the code.
I'm having this really weird issue in my wordpress website which is hosted on GoDaddy server.
The issue is, when I try to edit any page using WPBakery, the server resources gets full immediately (Please refer to the screenshot). However on another host(bluehost) I didn't face such issue. I've tried to contact the support but it didn't help. Also I tried to optimize the website using JetPack plugin but I still get the same issue. The website will keep a good performance as long as I don't edit any page. Any thoughts what's going on?
Try wordpress debug and see if there are any errors when you try to update a page using wpbackery
So i was asked to help some people out who didn't have any experience with Wordpress. First thing that they needed help with was updating wordpress.
I was able to update wordpress to the latest version, however when updating the plug ins it crashed at the last one.
I can't get into the dashboard anymore at all and the website Isn't working anymore either.
Of course this has to happen when you're trying to help someone and not when doing it for your own website.
Anyway, i'm at a loss, so many people saying so many fixes but i'm not sure which one i need because a lot of people get different fatal errors it seems.
Above i posted a picture of the error i got in my screen after trying to update it. I'm checking to see if i can get the account for the hosting so i can get into the host files. As of now i don't have acces to them.
I hope someone can help me out, thanks in advance!
You definitely need access to the hosting provider. If that's the only error that you have, the easiest thing you can do is to access the plugins folder via FTP (or via the hosting provider's file manager) and change the name of the wpum-recaptcha folder temporarily. This will prevent WP from loading that plugin, and should allow you to get in the dashboard at least.
At that point, you will have to either find an updated, working version of that plugin or remove it entirely.
Ok so long and short of this is, I built a custom plugin for a Wordpress site and was working on a small update. Think perhaps I have a small typo error in the code but after saving the update my site is now showing a 500 error.
I have already attempted the following usual methods without success:
1: renamed the plugin and plugins directories to attempt to both disable individual/all plugins.
2: disabled all plugins via db.
Now the change itself was made via the wp back end, which updated the file. However I cannot see this change via FTP. This baffles me. I would assume somehow the database updated the file somewhere within itself which is perhaps overriding the original file? I haven't seen Wordpress do this before.
I'm not sure but would like to be able to figure out why this happened and if it's fixable.
For now I am just going to do a rollback. Any thoughts on this would be most welcome.
I suggest you try:
restoring the database. If you can’t see which file changed probably means that the database was changed and not a specific file. A popular plug-in for back up and restoration is updraft plus which enables you to select files, the database, or themes. Assuming you don’t have a restore plugin installed you could contact your hosting provider who may be able to restore the database to an earlier version. This functionality may also be available through the control panel on the Domain and Hosting. If this works then at least you know where the trouble lies with your dog and development.
I am trying to figure out a solution to a problem that have occured for my father, who has absolutely no knowledge of Wordpress or what he's been doing with his page. Me myself don't have too much knowledge of Wordpress or its functions, but have tried to find a solution on my own.
The problem: After logging on to the Wordpress admin page (wp-admin/edit) from the webpage (http://[webpagename].com/wp-login.php) only the left panel is visible for almost all functions except a few. Only the following page-tabs return pages with information
Admin->Akismet statistics
Addons->Configure Akismet
Tool->Backup
Settings->Google analytics
Settings-> MapPress
Settings->Language
Settings->Coming soon
Contact
All other tabs turn out as white pages to the right. I have tried in up to date browsers Google Chrome, IE 11 and Firefox. The webpage is fully visible and functional in itself, it is only when trying to change it via wp-admin link I have problem.
I have read the answers to similiar problems in the links related to this post: wp-admin shows blank page, how to fix it? (I can not post the links myself since I am a new member).
But all of above seems to use an installed program to configure the pages and the solution mostly boils down to disable installed plugins or running the page in debug mode. Since we don't have a program installed nor have the choice to disable any plugins or configuring any files, none of these solutions are applicable as I can see it.
Does anyone know why we can't configure the web page anymore using the http://[webpagename].com/wp-login.php page?
Thank you for your time.
Regards
Rasmus