JSON/AJAX still displays error - php

Question

Background
I have a web application which displays "simple" information about an account, i.e. Name and account Number.... I have a button on the side to display "detailed" information... i.e Name, Acct# and Phone#.
The system needs to pull the information dynamically upon clicking this button, and will populate into specified div's... What am I doing wrong in this case, because I am constantly receiving the alert with "Error Loading Information". Edit: -Changed error alert to alert(textStatus) - Now all I have is "error" in the alert box....
JS/Ajax
$('.view_information').click(function(e) {
//On Clicking the function, dynamically load the data for the viewing
var dataObj = {};
dataObj["id"] = $(this).data('id');
dataObj["action"] = "get"; // "get" or "set"
$.ajax({
url: 'view_agency_info.php',
type: 'POST',
data: dataObj,
dataType: 'json',
success: function(data){
/* Doesn't Work....*/
$('.view_id').html(data.id);
$('.view_name').html(data.name);
$('.view_account').html(data.account);
$('.view_phone').html(data.phone);
/*Also Doesn't work...
$('.view_id').html(data.message['id']);
$('.view_name').html(data.message['name']);
$('.view_account').html(data.message['account']);
$('.view_phone').html(data.message['phone']);*/
},
error: function(jqXHR, textStatus, errorThrown){
// alert('Error Loading Information');
alert(textStatus);
}
});
JSON
<?php
include_once('customer.class.php');
$customer = new Customer();
$query = "SELECT * FROM table WHERE id=$id LIMIT 1"; //expecting one row
try {
$result = $customer->runQuery($query); //class function with fetchAll
} catch (Exception $e) {
echo "Error: " . $e->getMessage();
}
$message = array(
'id' => $id,
'name' => $result[0]['agency_name'],
'account' => $result[0]['account_number'],
'phone' => $result[0]['phone']
);
}
print json_encode($message);
?>

Answer 1

It appears I was able to fix the syntax to get it operable.... Had to do with passing the array into json to execute.
I changed the JS/AJAX to:
/* Old Variable Definitions
//var dataObj = {};
//dataObj["id"] = $(this).data('id');
//dataObject["column"] = $(this).data('column');
//dataObj["action"] = "get"; // "get" or "set"*/
/* New Syntax: */
var data_id = $(this).data('id');
var data_action = "get";
var column_toact_on = $(this).data('column');
$.ajax({
url: 'view_agency_info.php',
type: 'POST',
//data: dataObj, // OLD array
data: {id : data_id, action: data_action, column: column_toact_on},
dataType: 'json',
success: function(data){
alert("Wooptee Doo Basil!");}