Google Wallet/PHP: Handling Postbacks with uncertain charge result - php

In PHP, when handling the postback from Google Wallet confirming a purchase, it's possible that the server will not reply within the ten second time limit--this is sometimes completely undetectable serverside.
What should I do to prevent this? Is there a way to confirm the purchase was successful?

Google Wallet for Digital Goods will fail for both you (merchant) and the user/buyer if you don't respond to the postback as required.
Important: If you specify a postback URL, your server must respond promptly and correctly to the HTTP POST messages that Google sends for each transaction. Otherwise, the transaction will be canceled.
REF: https://developers.google.com/commerce/wallet/digital/docs/postback
If you're saying your system may think the trnx is "good" and it just took time to respond (at which point Google already canceled) - there is a "verification step" that occurs on successful transactions - success handler. You can use that to "confirm" the order on your end. So if Google canceled the transaction, your system will not get this final (re)confirmation (because your success handler will not be called).
I guess you could also use the failure handler for this, though it won't have an "orderId"
Hth...
As a side note on the comments, Google Checkout was also renamed Wallet at some point. If memory serves, it was really more for buyers than for merchants...so yes, do check on what API you are referring to.
This answer is specific to Wallet For Digital Goods (it is completely separate from Google Checkout/Wallet, which also included some support for digital purchases).
See this link announcement

Related

Correct use of webhooks to assure payment integrity

I'm new to webhooks and am not really getting the hang of some points of it. KISS; the current problem is, think about:
a platform
that provides a service X
to book a service X, customer Y has to pay in advance
every payment is authorized first only
every payment is captured after the service has been received
From the booking of a service to the capture of the related payment, only the authorization is handled involving the client-side. All the rest is handled on the server-side.
For every possible case of a booking of a service on my platform, payment authorizations is requested as the first action on the server-side. Adaptations of the DB of the platform are only executed after a successful authorization of the payment from the frontend.
The only fallback webhook I implement is for the case where a customer books a service, authenticates, and then loses connection. Because in this case, the customer would have booked the service, but the platform server could not make the related updates. So the customer will have paid, but not receive his / her service via the platform.
My strategy is thus to implement a webhook to listen for the event of a transaction authorization "completed", and, if no transaction data is found internally, execute what needs to be done.
BUT, two questions popped up:
A) How can I control that a webhook gets executed AFTER the regular server-side script should have been executed? Delay the execution of the webhook script? What are the best pracs here?
B) If A) is possible, isn't it smarter to just cancel the authorized payment in the webhook, instead of coding the completion of every possible transaction via webhook? Already the thing that you lose the entire payload in case of a client who lost connection (the payload that you need to execute the server-side tasks after a payment authorization), and the consequent need of passing the according payload back-and-fourth to your payment API, while ensuring that CID is encrypted etc.; this just sounds like overkill to me.. Was anyone in the same situation, and also decided to just immediately cancel the just-authorized payment in lost connections via webhooks? Or must webhooks generally execute the exact same server-side script that the related server-validation would do? Meaning I have to find a way to pass the payload to my webhook function?
The webhook is your notification that the event has happened - you're under no obligation to perform any processing right that moment, or ever.
If you're using webhooks as a backup to a primary synchronous flow (a good design!), then you can record the event and enqueue for later.
Stick a record somewhere indicating "got this authorization. Check this again in an hour to make sure the customer did the thing."
And to your comment above: you probably don't want your sync and async flows to be the same. Your async backup might involve contacting the customer eg via email, while that's not necessary for the sync flow since the customer is still on session.

Omnipay MiGS: how to handle users closing the browser after a successful transaction?

Assuming a user completes their transaction successfully after being redirected to Mastercard for payment, but closes the browser before redirecting back to the vpc_ReturnURL supplied to the Omnipay driver, is there a way to handle this automatically?
The unfortunate short answer is that you can't handle it automatically directly via MiGS.
When using the 3-party version (Migs_ThreeParty), you are reliant on the end user coming back and hitting that completePurchase() method. You can set up cron jobs to detect 'abandoned' sales (which may or may not actually be abandoned) to manually reconcile in your Mastercard dashboard, but MiGS doesn't supply an option for a notifyUrl, nor any implementation of the acceptNotification() method for gateway-based notifications similar to PayPal's IPN. Sadly it also doesn't have a simple query URL for "is this transaction done yet" that you could attach to an abandoned-sale-checking cron job.
About the best you can hope for would be to talk to Mastercard and see if you can shorten the redirect time by automatically redirecting, or to have your return URL be a super-fast loading "do not close this window yet" page, which then does your completePurchase loading in the background.
Redirect/3-party gateways have this problem a lot. It is one of the reasons most merchants tend to prefer 2-party gateways (if they can be bothered with the PCI compliance) and has seen the rise of token-based gateways (so they can avoid the PCI compliance burden without the headaches of redirects).

How to validate a sale with PayPal REST API and IPN

I currently have a fully working cart and checkout process through PayPal _xcart method, but I want to migrate it to REST API, mainly because I want to mitigate the possibility of price-jacking. Currently my IPN does check for price jack and sets the according flags so the product doesn't get downloaded (selling digital products only). Anyway more to the point, I found the PayPal documentation very confusing and I'm struggling to get the full grips of it.
This is what I have understood and worked out till now.
Using my PHP script (let's call it page A) I create the cart content, then I create a new PayPal sale and redirect the client to PayPal for authentication
Client authentication on PayPal, then it's redirected back to my site to page B (page B is defined in page A)
Page B needs to get the PaymentID (from page A) and use it to effectively complete the transaction. Once competed finalize the checkout.
Now here are my problems:
a) I had read quite a few forums and tutorials and they all mention that I should use a session to store the PaymentId from Page A and then use it in Page B to finalize the transaction. Some threads on SO suggests that PayPal should actually include the PaymentID in the call to page B, along with the token and the PayerID. Those are almost 3 years old posts and during my testing I see that PayPal now does return the PaymentID as well.
Is this a new thing, did PayPal really started to send the PaymentID as a GET variable? OK I found this on PayPal SDK documentation (not PHP of course some other language) that they return the PaymentID as well as a GET.
Is there any disadvantage on using the GET presented by PayPal compared to storing a session from page A to B? I don't really wan't sessions, so GET will be ideal for me. I guess if it is on PayPal documentation it's safe to use.
Will this work on the live page as well or only in Sandbox?
b) On Page B when I execute the Payment I get a nice JSON as response, but in the same time my IPN listener also gets called, and this is what confuses me big time. Can/Should I just trust all the data which is in the JSON response and more or less ignore the IPN listener? This will make sense for instant download, for example, much more easier to process, or should I still rely on the IPN for data validation?
If I use only the JSON returned to Page B, which are the correct fields to look for and what values? For example, there is a state field which is approved and another (Transactions -> related items -> state) which is competed. Which one do I need to check?
If I rely on the JSON do I still need to check if the paid amount matches the original amount or can I trust that the payment is equal to the amount I have requested in my call?
If I use the IPN how can I pare it with the transaction? The PaymentID doesn't show up in the variables posted to the IPN. The only way I could think of is to get the txn_id from the JSON response, but somehow that feels odd, plus how can I know if the JSON response hit the server BEFORE the IPN?
Can/Should I just trust all the data which is in the JSON response and more or less ignore the IPN listener?
Yes, and no. In that order.
In a nutshell, you can't trust the payment ID in the call to "Page B" (it could be forged, faked, repeated etc) but you can trust the response YourServer->PayPalServer as it can't be intercepted and faked by the end user.
So your process is (as you describe above)
Page A: Create a sessionID (cookie), amount, cart details etc and store in a local database/storage. You can also create a "custom" field to store your own saleID
Send off amount etc to Paypal, which returns you to ....
Page B: Grab the PayPal TransactionID and send back (server->server) to PayPal. Paypal returns the amount, state etc. Then check your database that the amount is the same and that it belongs to the sessionID. If you also use custom fields, check that too. If everything marries, you're good. If not, it's up to you how to handle.
The status should be "complete" for a simple sale at this point; but (as with IPN below) you should verify this.
Do check the amounts, just in case. They should match, but if not, the PayPal one will be what you receive and it's up to you to accept it, flag it (and phone up) or refund through the API and reject the order etc.
So why have IPN?
It is possible that the user completes the transaction on Paypal and then closes their browser before "Page B" is called. In this case, the only way you know about the order is through the IPN.
If you get an IPN notification going to your IPN handler, IPN can still be faked, but there's a slightly different way of verifying.
You actually send the IPN information back to Paypal (server to server) and Paypal confirms it's correct or wrong (https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNIntro/). Your IPN handler will then check the transaction ID (yes, that's what you use) and verify everything matches in the database (just like you do in "Page B"). If it does, mark the order as complete if the status is complete (and if not already marked as complete in "Page B").
Obviously you can't display anything to the user at this point as they are not the ones that called the page.
The docs above warns you that you can get multiple IPNs for the same transaction so you also need to check status.
(Note: you could use the APIs to verify the transactionID as you do in "Page B").
So why not reply on IPN?
Paypal warn that the IPN may not arrive. Paypal explains it best:
Although PayPal usually processes IPN messages immediately, IPN is not synchronized with actions on your website. Internet connectivity is not always 100% reliable and IPN messages can be lost or delayed. The IPN service automatically resends messages until the listener acknowledges them. The service resends messages for up to 4 days.
Because IPN is not a real-time service, your checkout flow should not wait for the IPN message before it is allowed to complete. If the checkout flow is dependent on receiving an IPN message, processing can be delayed by system load or other reasons. You should configure your checkout flow to handle a possible delay.
So back to the original question
Yes: rely on the JSON (server->server) call you make to verify the parameters to "Page B" (and in and the IPN handler if you choose)
No: Don't ignore the IPN in case Page B never gets called. But still run the verification checks here too.
Yes: Check state = complete for both "Page B" and "IPN handler"
Yes: Use the Paypal TransactionID, but mix into your own database with either custom fields or sessionID.
Yes, you can/will get both Page B and IPN notifications, I'd suggest ignoring the IPN if the payment is already marked as completed, otherwise process and handle appropriately. They should be using the same database.

Payment info using paypal

I have Integrated Paypal using php. I know there is return url ,that means when payment is received it will return to the url for our website.My Question is if payment is received and due to internet problem it does not return to our web page, how do I know that payment is received from a particular user?
If there is a network issue and PayPal cannot issue the IPN message, then according to their documentation, they will retry 15 times up to 4 days.
The IPN message service does not assume that your listener will receive all IPN messages. Because the Internet is not 100% reliable, IPNs can get lost or be delayed. To address these issues, the IPN message service includes a retry mechanism that re-sends a message at various intervals until your listener acknowledges receipt. An IPN message may be present up to four days after the original was sent. The maximum number of retries is 15.
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNIntro/
This item below might help. Instant Payment Notification should work, but in the case of a network failure, if the payment reached PayPal but the purchaser did not get back to your site to complete a purchase, then you should still receive an email from PayPal telling you that you have received a payment.
using paypal button - can my webpage tell if paypal transaction was successful or not?
You get a confirmation email with their name and email address - be aware that occasionally this may not be the user's current, most active email address. You can also log in to your PayPal dashboard to see all details as well, of course.
You can look up your payment details from the email and compare them to your own user records in your database. If the email they use for PayPal is not the same as the one they registered on your site with, you can still look up their name from the email - in practice it seems to happen extremely rarely that payments have such a problem in my personal experience
I set up a script which emails my users with a passcode to get to the online product they bought which is emailed to them so they can submit that later along with their email address. This is the first thing that happens on return to my script so at least if the site fails to respond properly they can get to what they bought later.
The script uses PHPMailer and cc's me with their passcode so I have it available to re-send to them if they write with a complaint. It doesn't help if the PayPal return for Instant Payment Notification fails completely but the other answers cover that very fully and detail the PayPal repeat attempt process well.
Instant Payment Notification scripts can be downloaded from PayPal for modification by yourself as per the article linked to above.
To be perfectly honest, this is one of PayPal Standard's largest holes. IPN is a POST callback (as is PDT) and they check to make sure they get a 200 response or else they retry (and you can use the IPN history in your PayPal account to resend missing IPNs). But this method still relies on you getting the callback in a timely manner and it's not foolproof. Worse, you need to verify the IPN call and that introduces yet another point of failure in calling PayPal to make sure they did indeed send you the IPN you got.
There's a couple of ways to deal with this
Audit your account regularly. This is a good idea in general, but for a small website this shouldn't be terribly hard. Match your invoices up to your PayPal payments. Obviously this doesn't scale well so...
Switch to Payments Pro. There's more hurdles to this (like more PCI compliance, SSL certificate, etc) but the major advantage is that the API is far less susceptible to the whims of the Internet and only involves one call for credit cards (you can ignore the IPN because the API tells you everything you need to know). The worst that can happen is you send a payment API call and fail to get a response. This is exceptionally rare as PayPal makes sure their API is 99.9% reliable (IPN relies on your server being reliable). Speaking from experience, Payments Pro has far fewer issues than IPN does.
In your application, you should have a status field for orders. If you haven't received the ipn, you wouldn't change the status to Paid.
After that, if you receive an email from Paypal that someone has paid, check the order number, and change the status manually.
how do I know that payment is received from a particular user?
Paypal will send an email both user and you.
Paypal offers 2 solutions for your problem.
PayPal IPN - it notifies the server with a POST request to a specific URL, whena transaction has been successful, declined, aborted by user and so on. Paypal provide an IPN Simulator (the worst simulator ever) in order to test its functionality. you may give it a try at : https://developer.paypal.com/developer/ipnSimulator/
Paypal WebHooks - The webhooks are the "New Kid in the Block",they are basically "user-defined HTTP callbacks that receive events for the subscribed event types. Webhooks are asynchronous, the order is not guaranteed, and idempotency may lead to the same event being sent more than once." as stated in the Paypal documentation.
You can read more about it on : https://developer.paypal.com/docs/integration/direct/rest-webhooks-overview/
For any further help, comment below and I shall try to help.
Cheers,
You have to use notify_url for this purpose
<input type="hidden" name="notify_url" value="https://domain-name.com/ipn.php">

Correct PayPal Adaptive Payments flow in crowd-funding site. I'm stuck

I am developing a crowd-funding site (similar to Kickstarter) using the CodeIgniter framework.
I "successfully" implemented PayPal's adaptive payments using this library.
But, I'm just not sure how to correctly and securely check for succesfull/failed payments and witch data is important to save to database.
Note: it's a chained delayed payment, I am the primary receiver, and the secondary receiver is the crowd-funding project creator. The money is transferred to the secondary receiver after a predetermined period of time.
The flow I have right now goes like this:
User click to buy a reward.
I use the 'Pay' API operation to request payment (unique TrackingID included) and save the request in the database.
If the request is succesfull, I save some response data in the session (TrackingID, PayKey, amount, ...) and redirect to PayPal..
In this step the user can: accept payment, cancel, or just close the browser, so I dont really know what happens here... (recommendations?)
If the user accepts the payment, he is redirected back to my site and I use data I saved in the session to request a 'PaymentDetails' API operation to obtain information about the payment.
I save the result in database and check to see if the response 'amount' is equal to the request 'amount' (for security).
If everything went OK I update the database and connect the payment TrackingID with the user and the reward he bought.
Later (can be months later), the 'ExecutePayment' API operation is requested by an admin, and the money is transferred from us to the project creator, and we take a small fee (thats how crowd-funding works...)
Now, I'm sure I'm missing lot of things but I have no idea what:
What about the IPN API? I need it? Where it comes to play inside the flow and checks?
What I do if the user closes the browser window when he is in PayPay (out of my site).
I heard that the PayKey is valid for 3 hours, how can I 'ExecutePayment' after months?
How I handle the enormous amount of error types in the PayPal API?
Any tips or examples of others things I need to take care of? Security? Errors? Others?
Thank you very much, I really need your answer!
IPN will automatically POST data to your "listener" (which you'd need to develop) in order to automate post-payment procedures. For example, you could update a database, hit 3rd party web services, generate email receipts, etc. within IPN so that those events happen automatically any time you receive money in your PayPal account. You can also set it up to handle refunds, disputes, and other events. It's not required, but often very useful.
This is one reason IPN can be useful. IPN will be triggered whether the user makes it back to your site or not. If you're doing post-payment processing procedures within your thank you page or something like that, I'd recommend you move it into an IPN solution.
The PayKey is indeed valid for 3 hours when being used as a token. When you call Pay with an ActionType of CREATE, though, it sets up a delayed payment and the PayKey is then valid for up to 90 days.
The error information will always come back in the same format in the response. You can just log or display errors accordingly based on this standard response.
Sounds like you're pretty much on top of everything for the most part.

Categories