WordPress Product Add-Ons Plugin Not Showing on Frontend - php

I posted this on the WordPress Stack Exchange yesterday and I am crossposting it here as we are desperate for help.
The agency I work for purchased the Product Add-Ons plugin from WooThemes a few days ago for use on a client's website.
Upon installing and activating the plugin, I cannot get it to display on the product pages.
The plugin works in terms of adding the Add-Ons in the backend, however I am unable to get it to display in the frontend.
I have added different tiers to the Add-Ons, for testing purposes, however that has delivered no successful results.
I have been trying to rectify the issue, however I have had no such luck. I have read through the documentation, however I still cannot seem to rectify the problem.
Epson WorkForce DS-30 Add-On Information Screenshot: http://i.imgur.com/3xVSpYE.jpg
Epson WorkForce DS-30 Product page Screenshot: http://i.imgur.com/Sc9dCE3.jpg
I have since populated all applicable products with the add-on information, and the product pages are still coming up without them (see screenshots above).
I have contacted WooThemes directly, and as of yet have had no response. As far as I am aware, it has not been forwarded onto a specialist ninja as of yet and the client is getting rather impatient with the website not going live, and frankly I don't blame them. Unfortunately, I don't seem to be able to rectify the issue so I hand over to you.
I would appreciate any help you guys could provide.
EDIT: I have now had a response from WooThemes, and the response I got was that it was a theme issue. I have since contacted Themify about their ShopDock theme and I will keep this updated for anybody else who may be experiencing the same/similar issues.

Just Add the following short code in your code.
Or add via Elementor.
[yith_wapo_show_options]
Reference:

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