Ebay Api, getOrders. Can't get buyer email - php

Question

Everybody.
Have a question about ebay trading api.
I'm trying to get all orders for authorized user.
I'm developing my web application using PHP.
So, I use this sdk:
https://github.com/davidtsadler/ebay-sdk-php
I'm getting list using getOrders method:
http://developer.ebay.com/devzone/xml/docs/Reference/ebay/GetOrders.html
Here is my code example:
public function getOrders(){
$service = $this->getTradingService();
$args = array(
//"OrderStatus" => "Completed",
"OrderStatus" => "All",
"SortingOrder" => "Ascending",
"OrderRole" => "Seller",
//"CreateTimeFrom" => new \DateTime('2015-01-01'),
"CreateTimeFrom" => new \DateTime('2000-01-01'),
"CreateTimeTo" => new \DateTime(),
);
$request = new Types\GetOrdersRequestType($args);
$request->RequesterCredentials = new Types\CustomSecurityHeaderType();
$request->RequesterCredentials->eBayAuthToken = $this->userToken;
$request->IncludeFinalValueFee = true;
$request->Pagination = new Types\PaginationType();
$request->Pagination->EntriesPerPage = 100;
$pageNum = 1;
$orders = [];
do {
$request->Pagination->PageNumber = $pageNum;
$response = $service->getOrders($request);
if (isset($response->Errors)) {
$message = '';
foreach ($response->Errors as $error) {
$message .= $error->ShortMessage;
}
throw new Exception($message);
}
if ($response->Ack !== 'Failure' && isset($response->OrderArray)) {
foreach ($response->OrderArray->Order as $order) {
$orders[] = $order->toArray();
}
}
$pageNum += 1;
}
while(isset($response->OrderArray) && $pageNum <= $response->PaginationResult->TotalNumberOfPages);
return $orders;
}
It works fine for me except one issue.
I can't get buyer email.
$orders[0]['ShippingAddress']['ExternalAddressID']
Is empty.
$orders[0]['TransactionArray']['Transaction'][0]['Buyer']['Email']
Is string value "Invalid Request"
If somebody knows way to get buyers emails.
Or just get informatioan about many users in one request(so I could simply merge them).
UPDATE:
Also tried to do the same without SDK.
public function getOrders2(){
$xml = '<?xml version="1.0" encoding="utf-8"?>
<GetOrdersRequest xmlns="urn:ebay:apis:eBLBaseComponents">
<CreateTimeFrom>2000-01-01T00:00:00</CreateTimeFrom>
<CreateTimeTo>2015-10-22T00:00:00</CreateTimeTo>
<IncludeFinalValueFee>true</IncludeFinalValueFee>
<OrderRole>Seller</OrderRole>
<OrderStatus>All</OrderStatus>
<DetailLevel>ReturnAll</DetailLevel>
<RequesterCredentials>
<eBayAuthToken>' . $this->userToken . '</eBayAuthToken>
</RequesterCredentials>
</GetOrdersRequest>';
$url = 'https://api.ebay.com/ws/api.dll';
$results = $this->sendPostRequest($xml,$url);
$results = new SimpleXMLElement($results);
return $results;
}
Get the same issue.
Thanks

Answer 1

Need change SiteID to id User Registration.
$config = [
'apiVersion' => Services\TradingService::API_VERSION,
'siteId' => Constants\SiteIds::US,
'credentials' => [
'appId' => getenv('EBAY_APP_ID'),
'certId' => getenv('EBAY_CERT_ID'),
'devId' => getenv('EBAY_DEV_ID')
],
'sandbox' => false
];

Answer 2

If the order is too old then it will will result in Invalid Request ( Simply saying " This orders is XX days old and we wont provide email address for it )

Answer 3

Ebay withholds their user's email information 14 days after the order is placed.
If you are using their APIs to pulling order info after that you get:
Email = 'Invalild Request'
Example response ...
...
'TransactionArray': {'Transaction': [...
'Buyer': {'Email': 'Invalid Request',
'UserFirstName': None,
'UserLastName': None},
...
The thing to do is
Pull the data before that, and then
Do not update the order email data on subsequent data pulls.
I found this out the hard way. I don't recall reading about that in the API docs.