Drupal "You are not authorized to access this page" - php

Question

I've taken over managing our site from MIA developers and have spent the day trying to find this answer.
After upgrading to v 7.56 there's just ONE specific page in a list of pages that I am unable to access as an admin. (and unfortunately it's probably the most needed report in our admin panel).
Here's what I know:
Drupal Version 7.56
PHP 7.0.20
No errors when status report is run
Chron - no errors
Here's what I've done:
added $cookie_domain = '.example.com'; to settings.php
cleared browser cache and cookies
ensured admin has access to everything
cleared site cache
made sure code on page(s) was exactly the same as it was before I did the update
Not sure what to do or where to go from here. Any help is much appreciated.
UPDATE: When logged in as super admin, received HTTP 500 error. After more research, I updated the php.ini to include memory_limit = 64M ;
Now I can view the page as the superadmin, but it still isn't available for other admins.
Image 1: viewing page as admin
Image 2: viewing page as superadmin
function custom_reports_menu() {
$items['administration/upcoming-classes'] = array(
'title' => 'Upcoming Classes',
'page callback' => 'custom_reports_upcoming_classes_page',
'access callback' => 'user_access',
'access arguments' => array('admin wdcc reports'),
'file' => 'includes/custom_reports.upcoming-classes.inc',
'type' => MENU_CALLBACK,
);
$items['administration/class-details'] = array(
'title' => 'Class Details',
'page callback' => 'custom_reports_class_details_page',
'access callback' => 'user_access',
'access arguments' => array('admin wdcc reports'),
'file' => 'includes/custom_reports.class-details.inc',
'type' => MENU_CALLBACK,
);
return $items;
}
function custom_reports_upcoming_classes_page() {
drupal_add_css(base_path().path_to_theme().'/assets/css/outburst-accounts.css', array('type' => 'external'));
global $user;
$uid = $user->uid;
$output = '';
$upcoming_classes = custom_reports_get_upcoming_classes();
$attendee_count = custom_reports_get_attendee_count();
// upcoming classes
$output .= '<h2>Upcoming Classes</h2>';
$output .= custom_reports_format_upcoming_classes($upcoming_classes, $attendee_count);
return $output;
}
function custom_reports_permission() {
return array(
'admin wdcc reports' => array(
'title' => t('Admin WDCC Reports'),
'description' => t('Perform administration tasks for WDCC.'),
//'cache' => DRUPAL_NO_CACHE,
),
);
}
function custom_reports_get_upcoming_classes() {
$today = date('Y-m-d');
$x = 0;
$classes = '';
// get classes from new db tables
$today = date('Y-m-d H:i:s');
$result = db_query("SELECT n.nid FROM node n, field_data_field_date fdfd WHERE n.status = :status AND n.type = :type AND n.nid = fdfd.entity_id AND fdfd.field_date_value >= :today ORDER BY fdfd.field_date_value ASC", array(':status' => 1, ':type' => 'public_class_date', ':today' => $today));
if ($result->rowCount() > 0) {
foreach ($result as $row) {
$nid = $row->nid;
$node = node_load($nid);
$product_id = $nid;
$product_title = $node->title;
$product_type = 'public_class_date';
$product_date = $node->field_date[$node->language][0]['value'];
$product_datestamp = strtotime($product_date);
//$product_datestamp = strtotime($product_date);
// set vars
$classes[$x]['product_id'] = $product_id;
$classes[$x]['product_title'] = $product_title;
$classes[$x]['product_type'] = $product_type;
$classes[$x]['product_date'] = $product_date;
$classes[$x]['product_datestamp'] = $product_datestamp;
$x++;
}
}
return $classes;
}
function custom_reports_get_attendee_count() {
$attendees = array();
$old_attendees = array();
$new_attendees = array();
$result = db_query("SELECT itemID, attendeeID, attendeeName FROM wdcc_old_attendee");
if ($result->rowCount() > 0) {
foreach ($result as $row) {
$item_id = $row->itemID;
$attendee_id = 'B'.$row->attendeeID;
$attendee_name = $row->attendeeName;
$old_attendees[$item_id][$attendee_id]['old_attendee_id'] = $attendee_id;
if (strpos($attendee_name, '&') > 0 || strpos($attendee_name, ' and') > 0) { // couples
$old_attendees[$item_id][$attendee_id]['total_attendees'] = 2;
} else {
$old_attendees[$item_id][$attendee_id]['total_attendees'] = 1;
}
}
}
if (is_array($old_attendees)) {
$connect_class_ids = custom_accounts_connect_class_ids();
foreach ($old_attendees as $old_item_id => $attendee_list) {
if (isset($connect_class_ids[$old_item_id])) {
$product_id = $connect_class_ids[$old_item_id];
foreach ($attendee_list as $attendee_id => $attendee) {
$old_attendee_id = $attendee['old_attendee_id'];
$attendees[$product_id][$old_attendee_id]['total_attendees'] = $attendee['total_attendees'];
}
}
}
}
$result = db_query("SELECT id, product_id FROM wdcc_attendees WHERE transaction_id > 0");
if ($result->rowCount() > 0) {
foreach ($result as $row) {
$attendee_id = $row->id;
$product_id = $row->product_id;
$attendees[$product_id][$attendee_id]['total_attendees'] = 1;
}
}
$cancelled_attendees = array();
$result = db_query("SELECT * FROM wdcc_attendees_cancelled");
if ($result->rowCount() > 0) {
foreach ($result as $row) {
$attendee_id = $row->attendee_id;
$old_attendee_id = 'B'.$row->old_attendee_id;
if ($attendee_id > 0) {
$cancelled_attendees[] = $attendee_id;
} else {
$cancelled_attendees[] = $old_attendee_id;
}
}
}
foreach ($attendees as $product_id => $product_attendees) {
foreach ($product_attendees as $attendee_id => $attendee) {
if (in_array($attendee_id, $cancelled_attendees)) {
unset($attendees[$product_id][$attendee_id]);
}
}
}
$attendee_count = array();
foreach ($attendees as $product_id => $product_attendees) {
foreach ($product_attendees as $attendee_id => $attendee) {
if (!isset($attendee_count[$product_id])) {
$attendee_count[$product_id] = $attendee['total_attendees'];
} else {
$attendee_count[$product_id] = $attendee_count[$product_id] + $attendee['total_attendees'];
}
}
}
return $attendee_count;
}
function custom_reports_format_upcoming_classes($upcoming_classes, $attendee_count) {
$output = '';
if (is_array($upcoming_classes)) {
$output .= '<div class="table-responsive table-container">';
$output .= '<table class="table">';
$output .= '<tr><td>Class</td><td>Guests</td><td>Actions</td></tr>';
foreach ($upcoming_classes as $class) {
$nid = $class['product_id'];
$node_url = url('node/'.$nid, array('absolute' => TRUE));
$attendees = 0;
if (isset($attendee_count[$nid])) {
$attendees = $attendee_count[$nid];
}
$output .= '<tr><td>'.$class['product_title'].'<br />'.date('m/d/Y - g:i A', $class['product_datestamp']).'</td><td>'.$attendees.'</td><td>View roster</td></tr>';
}
$output .= '</table>';
$output .= '</div>';
} else {
$output .= '<p>No upcoming classes found.</p>';
}
return $output;
}

Answer 1

Probably would need more info, but it seems like a case of custom or hardcoded permissions.
Here's potential cases to explore:
Assign all the roles to the admin user
Search custom modules for this page URL. See if page is only certain users are allowed to access this page.
If report is Drupal View, find this view and check the permissions section.

Answer 2

In the current menu items you are using access callback attribute in a wrong way. Your menu items do not require to specify access callback. Only access argument is sufficient.
Please add an access argument to which only admin has access.
"access callback": A function returning TRUE if the user has access rights to this menu item, and FALSE if not. It can also be a boolean constant instead of a function, and you can also use numeric values (will be cast to boolean). Defaults to user_access() unless a value is inherited from the parent menu item; only MENU_DEFAULT_LOCAL_TASK items can inherit access callbacks. To use the user_access() default callback, you must specify the permission to check as 'access arguments' (see below).
Source: https://api.drupal.org/api/drupal/modules%21system%21system.api.php/function/hook_menu/7.x

Answer 3

Replace this below code in settings.php file
PHP variable name:
$cookie_domain = 'example.com'; (line 340)

Answer 4

I was getting this error while login Drupal. After lots of reacher I found that we mistakenly blocked some internal IP of Drupal which is trigger while login the Drupal. So my suggestion is here Your should have to check if you have block any IP at your end (index.php file or anywhere). And You can TRUNCATE the Table session and flood from DB it also help you out.