PHP Joomla 2.5 MySQL Load Data Infile - Permission denied - php

Question

I'm trying to load a CSV file into a table. I'm getting a permission denied error:
Error importing CSV File: (1045) Access denied for user 'username'#'localhost'
(using password: YES)
SQL=LOAD DATA INFILE '//homeX/username/public_html/activator/uploadedCSV/20180603064917_csvtoimport.csv'
IGNORE INTO TABLE `csv_import_temp`
FIELDS TERMINATED BY ','
OPTIONALLY ENCLOSED BY '"'
ESCAPED BY '\\'
LINES TERMINATED BY '\r\n'
IGNORE 1 ROWS
( contact_lname, contact_email ) ;
The csv file exists, and has permissions set to 0644.
The SQL statement is:
LOAD DATA INFILE '//homeX/username/public_html/activator/uploadedCSV/20180603064917_csvtoimport.csv'
IGNORE
INTO TABLE `csv_import_temp`
FIELDS TERMINATED BY ','
OPTIONALLY ENCLOSED BY '"'
ESCAPED BY '\\'
LINES TERMINATED BY '\r\n'
IGNORE 1 ROWS
(
contact_lname,
contact_email
);
I've tried using it with both a leading single slash and the double slash (as above) in the filename. I've also tried running it in phpAdmin and get the same error message.
The site is hosted on a Hostgator shared account.
I've added code to verify that the file exists, and has the right permissions, and it says it does. But MySQL doesn't seem to be able to access the file.
Yes, I know that Joomla 2.5 is end of life, but for many reasons, this site can't be upgraded, and is only used for admin functions.
Any suggestions would be welcome as the alternative is to read the file with PHP and insert each row which would be much slower.
The first 4 lines of the CSV:
"name","email"
"John Smith","xxx1#yyy.edu"
"John Doe","xxx2#yyy.edu"
"Jane Doe","xxx3#yyy.edu"

Answer 1

This error is usually due to you not including the LOCAL keyword. Try:
LOAD DATA LOCAL INFILE '//homeX/username/public_html/activator/uploadedCSV/20180603064917_csvtoimport.csv'
IGNORE
INTO TABLE `csv_import_temp`
FIELDS TERMINATED BY ',' OPTIONALLY ENCLOSED BY '"' ESCAPED BY '\\'
LINES TERMINATED BY ''
IGNORE 1 ROWS
(
contact_email,
contact_email
);
The permission error is misleading, it relates to trying to the mysql system directories rather than the file you are trying to read.