PhpStorm autocomplete new file and class not work - php

Question

When I create new file in PhpStorm, it does not complete anything and the page is blank.
For example, when I create a class named Database it should create a file with this ready code
<?php
class Database{
}
but nothing happened and the page is empty.

Answer 1

I assume you are talking about code templates. In such case I recommend you to visit JetBrains help page and ensure that you have your templates installed correctly.
Please, check your template and see, if it is set like this:
If you have it setup correctly, you should be able to see a prompt for a class name and namespace, please, fill out the form and PHPStorm will generate the file for you. If it does set correctly, try to reinstall the software.
Please, check if you are using actual version of PHPStorm and have a license for it.
If none of this will help, use menu Help -> New Support Request. JetBrains has a very good support team.
UPDATE1:
PHP Class template
<?php
#parse("PHP File Header.php")
#if (${NAMESPACE})
namespace ${NAMESPACE};
#end
class ${NAME}
{
}
Now switch to Includes tab. There should be template like this
PHP File Header.php template content (file name and extension must match the one from #parse() directive):
/**
* ${PROJECT_NAME}
* ${FILE_NAME}
*
* PHP Version 5
*
* #category Production
* #package Default
* #date ${DATE} ${TIME}
* #license http://${PROJECT_NAME}.com/license.txt ${PROJECT_NAME} License
* #version GIT: 1.0
* #link http://${PROJECT_NAME}.com/
*/
I recommend you to reinstall PHPStorm, it should have those templates.