Error SHARED_VIEW_USER_LACKS_PERMISSION on DocuSign\eSign\Model\RecipientViewRequest - php

Question

My scenario would be this flow in my application: Register > Sign Document > Return to Finish Page.
The user register on my application and he need to sign a document to finish his registration. He is not a DocuSign user. At the moment all my tests are at the Sandbox environment.
The envelope creation works great. If I don't use the client_user_id it sends the email for signing. But I need to use the client_user_id to use the embedded signing and get the URL for next step.
When I try to to get the URL of the envelope, I receive the following error:
errorCode: SHARED_VIEW_USER_LACKS_PERMISSION
message: User lacks shared permission to envelope. Only a user with shared access to the envelope may perform the requested operation.
Here is the code I'm using on my PHP application to try to get the URL of the recent created envelope:
$envelope = $this->docusignlib->create_document_for_signing($user, $file);
$result = $this->docusignlib->get_url_document($user, $envelope['envelope_id'], $return_url);
public function create_document_for_signing($user, $file)
{
# Document
$document = new DocuSign\eSign\Model\Document([
'document_base64' => base64_encode(file_get_contents($file)),
'name' => 'Document name',
'file_extension' => 'pdf',
'document_id' => '1'
]);
# Sign Here Position
$signHere = new DocuSign\eSign\Model\SignHere([
'document_id' => '1', 'page_number' => '2', 'recipient_id' => '1',
'tab_label' => 'Sign here', 'x_position' => '100', 'y_position' => '720'
]);
# The signer object
$signer = new DocuSign\eSign\Model\Signer([
'email' => $user->user_email,
'name' => $user->user_name,
'recipient_id' => "1",
'client_user_id' => $user->user_id,
'tabs' => new DocuSign\eSign\Model\Tabs([
'sign_here_tabs' => [$signHere]
])
]);
# Next, create the top level envelope definition and populate it.
$envelopeDefinition = new DocuSign\eSign\Model\EnvelopeDefinition([
'email_subject' => "Email subject",
'documents' => [$document],
'recipients' => new DocuSign\eSign\Model\Recipients(['signers' => [$signer]]),
'status' => "sent"
]);
$config = new DocuSign\eSign\Configuration();
$config->setHost($this->api);
$config->addDefaultHeader("Authorization", "Bearer " . $this->accessToken);
$apiClient = new DocuSign\eSign\Client\ApiClient($config);
$envelopeApi = new DocuSign\eSign\Api\EnvelopesApi($apiClient);
return $envelopeApi->createEnvelope($this->accountId, $envelopeDefinition);
}
public function get_url_document($user, $envelopeId, $returnUrl)
{
$recipientViewRequest = new DocuSign\eSign\Model\RecipientViewRequest([
'user_name' => $user->user_name,
'email' => $user->user_email,
"recipient_id" => "1",
"client_user_id" => $user->user_id,
"authentication_method" => "email",
"return_url" => $returnUrl
]);
$config = new DocuSign\eSign\Configuration();
$config->setHost($this->api);
$config->addDefaultHeader("Authorization", "Bearer " . $this->accessToken);
$apiClient = new DocuSign\eSign\Client\ApiClient($config);
$envelopeApi = new DocuSign\eSign\Api\EnvelopesApi($apiClient);
return $envelopeApi->createEnvelopeRecipientSharedView($this->accountId, $envelopeId, $recipientViewRequest);
}
I couldn't find ANYTHING related to this error on the documentation and I checked all the permissions and everything seems ok. I'm using the admin user of my demoaccount. Any ideas what I'm doing wrong here?
Thanks!

Answer 1

SHARED_VIEW_USER_LACKS_PERMISSION is about the user and the account. You may want to try a different account and/or a new envelope. I would also ensure that you are making API call to demo.docusign.net URL and not www.docusign.net since you are still in demo/sandbox.
The accessToken should match the account and if you're using the token generator, it's the account that you used when token generator prompted you to log in.