How do i send a PUT request in Laravel - php

Question

I am trying to update data through sending an http put request to ServiceDesk plus api. When using the console that comes with the system, it works well but when I try to send a request to the same api from Laravel it does not work.
request from the console below
I am trying to send a request to the same url using the code below.
private function openTicket($notification)
{
$data = json_encode(['input_data' => ['request' => ['subject' => $notification->subject,
'description' => $notification->description,
'status' => ['name' => 'Open']]]]);
$request_id = $notification->request_id;
$response = Http::withHeaders([
'technician_key' => 'XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXX',
'Accept' => 'application/json'
])->put('http://localhost:8082/api/v3/requests/' . $request_id, $data);
dd($response);
}
and im getting an error 400 bad request.

Answer 1

You should not do json_encode, laravel Http module will automatically do it for you. I think your data is json_encoded twice right now.
$data = [
'input_data' => [
'request' => [
'subject' => $notification->subject,
'description' => $notification->description,
'status' => ['name' => 'Open']
]
]
]);
$request_id = $notification->request_id;
$response = Http::withHeaders([
'technician_key' => 'XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXX',
'Accept' => 'application/json'
])->put('http://localhost:8082/api/v3/requests/' . $request_id, $data);
dd($response);
I just noticed. From the documentation you provided in the screenshot, the input_data nesting level in the array should not exist
$data = [
'request' => [
'subject' => $notification->subject,
'description' => $notification->description,
'status' => ['name' => 'Open']
]
]);

Answer 2

I managed to find a solution and it is as follows,
private function openTicket($notification): bool
{
$data = json_encode(['request' => ['subject' => $notification->subject,
'description' => $notification->description,
'status' => ['name' => 'Open']]]);
$request_id = $notification->request_id;
$response = Http::withHeaders([
'technician_key' => 'XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX',
'Content-Type' => 'application/x-www-form-urlencoded'
//added asForm() before put
])->asForm()->put('http://localhost:8082/api/v3/requests/' . $request_id, [
'input_data' => $data
]);
if ($response->status() == 200) {
return true;
}
return false;
}
I added asForm() before the put function. This is because asForm() indicates that the request contains form parameters. I also modified the $data object from
$data = json_encode(['input_data' => ['request' => ['subject' => $notification->subject,
'description' => $notification->description,
'status' => ['name' => 'Open']]]]);
to
$data = json_encode(['request' => ['subject' => $notification->subject,
'description' => $notification->description,
'status' => ['name' => 'Open']]]);
Then it worked as i had expected.