PNR generating issue using amadeus flight create orders API - php

Question

I want to create booking and generate PNR using amadeus flight booking API.
I have follow 3 step to create booking and generate PNR
Flight Offers Search API using bellow API
https://developers.amadeus.com/self-service/category/air/api-doc/flight-offers-search/api-reference
Flight Offers Price API using bellow API
https://developers.amadeus.com/self-service/category/air/api-doc/flight-offers-price/api-reference
Flight Create Orders API using bellow API
https://developers.amadeus.com/self-service/category/air/api-doc/flight-create-orders/api-reference
When i serach with city with one way thip and choose specific offer and puting passenger details
to create booking and generat PNR. then PNR will generate successfully
i am using bellow API to generate PNR
https://developers.amadeus.com/self-service/category/air/api-doc/flight-create-orders/api-reference
this is my request json
"data": {
"type": "flight-order",
"flightOffers": [
{
"type": "flight-offer",
"id": "5",
"source": "GDS",
"instantTicketingRequired": false,
"nonHomogeneous": false,
"paymentCardRequired": false,
"lastTicketingDate": "2021-07-23",
"itineraries": [
{
"segments": [
{
"departure": {
"iataCode": "JFK",
"terminal": "5",
"at": "2021-07-30T09:20:00"
},
"arrival": {
"iataCode": "FLL",
"terminal": "3",
"at": "2021-07-30T12:30:00"
},
"carrierCode": "B6",
"number": "201",
"aircraft": {
"code": "320"
},
"operating": {
"carrierCode": "B6"
},
"duration": "PT3H10M",
"id": "91",
"numberOfStops": 0,
"co2Emissions": [
{
"weight": 155,
"weightUnit": "KG",
"cabin": "ECONOMY"
}
]
},
{
"departure": {
"iataCode": "FLL",
"terminal": "3",
"at": "2021-07-30T16:25:00"
},
"arrival": {
"iataCode": "LAX",
"terminal": "5",
"at": "2021-07-30T18:49:00"
},
"carrierCode": "B6",
"number": "1301",
"aircraft": {
"code": "32S"
},
"operating": {
"carrierCode": "B6"
},
"duration": "PT5H24M",
"id": "92",
"numberOfStops": 0,
"co2Emissions": [
{
"weight": 253,
"weightUnit": "KG",
"cabin": "ECONOMY"
}
]
}
],
"duration": "PT12H29M"
}
],
"price": {
"currency": "USD",
"total": "276.20",
"base": "235.35",
"fees": [
{
"amount": "0.00",
"type": "SUPPLIER"
},
{
"amount": "0.00",
"type": "TICKETING"
},
{
"amount": "0.00",
"type": "FORM_OF_PAYMENT"
}
],
"grandTotal": "276.20",
"billingCurrency": "USD"
},
"pricingOptions": {
"fareType": [
"PUBLISHED"
],
"includedCheckedBagsOnly": false
},
"validatingAirlineCodes": [
"B6"
],
"travelerPricings": [
{
"travelerId": "1",
"fareOption": "STANDARD",
"travelerType": "ADULT",
"price": {
"currency": "USD",
"total": "276.20",
"base": "235.35",
"taxes": [
{
"amount": "8.60",
"code": "ZP"
},
{
"amount": "5.60",
"code": "AY"
},
{
"amount": "17.65",
"code": "US"
},
{
"amount": "9.00",
"code": "XF"
}
],
"refundableTaxes": "40.85"
},
"fareDetailsBySegment": [
{
"segmentId": "91",
"cabin": "ECONOMY",
"fareBasis": "OL7AUEL1",
"brandedFare": "DN",
"class": "L",
"includedCheckedBags": {
"quantity": 0
}
},
{
"segmentId": "92",
"cabin": "ECONOMY",
"fareBasis": "ZI3PUEL1",
"brandedFare": "DN",
"class": "L",
"includedCheckedBags": {
"quantity": 0
}
}
]
}
]
}
],
"travelers": [
{
"id": 1,
"dateOfBirth": "**********",
"name": {
"firstName": "**********",
"lastName": "**********"
},
"gender": "**********"
}
],
"contacts": [
{
"addresseeName": {
"firstName": "**********",
"lastName": "**********"
},
"purpose": "STANDARD",
"emailAddress": "**********",
"phones": [
{
"deviceType": "MOBILE",
"countryCallingCode": "**",
"number": "**********"
}
],
"address": {
"lines": [
"**********"
],
"postalCode": "**********",
"cityName": "**********",
"countryCode": "**********"
}
}
],
"remarks": {
"general": [
{
"subType": "GENERAL_MISCELLANEOUS",
"text": "ONLINE BOOKING FROM INCREIBLE VIAJES"
}
]
},
"ticketingAgreement": {
"option": "DELAY_TO_CANCEL",
"delay": "6D"
}
}
}
and this is my API response.
PNR generated successfully/
stdClass Object
(
[warnings] => Array
(
[0] => stdClass Object
(
[status] => 200
[code] => 0
[title] => ContactInfoSsrNotAddedToBookingWarning
[detail] => Unable to create some contact information SSR. Email and mobile phone number required.
)
)
[data] => stdClass Object
(
[type] => flight-order
[id] => eJzTd9f3cg228PcBAAskAls%3D
[associatedRecords] => Array
(
[0] => stdClass Object
(
[reference] => JES8OL
[creationDate] => 2021-07-23T10:28:00.000
[originSystemCode] => GDS
[flightOfferId] => 5
)
)
[flightOffers] => Array
(
[0] => stdClass Object
(
[type] => flight-offer
[id] => 5
[source] => GDS
[nonHomogeneous] =>
[lastTicketingDate] => 2021-07-23
[itineraries] => Array
But when i search with differnt city and follow the same step.
this is my request json
data": {
"type": "flight-order",
"flightOffers": [
{
"type": "flight-offer",
"id": "3",
"source": "GDS",
"instantTicketingRequired": false,
"nonHomogeneous": false,
"paymentCardRequired": false,
"lastTicketingDate": "2021-07-28",
"itineraries": [
{
"segments": [
{
"departure": {
"iataCode": "DEL",
"terminal": "3",
"at": "2021-08-05T05:35:00"
},
"arrival": {
"iataCode": "BLR",
"at": "2021-08-05T08:20:00"
},
"carrierCode": "AI",
"number": "803",
"aircraft": {
"code": "32B"
},
"operating": {
"carrierCode": "AI"
},
"duration": "PT2H45M",
"id": "17",
"numberOfStops": 0,
"co2Emissions": [
{
"weight": 145,
"weightUnit": "KG",
"cabin": "ECONOMY"
}
]
}
],
"duration": "PT2H45M"
},
{
"segments": [
{
"departure": {
"iataCode": "BLR",
"at": "2021-08-10T17:10:00"
},
"arrival": {
"iataCode": "DEL",
"terminal": "3",
"at": "2021-08-10T19:55:00"
},
"carrierCode": "AI",
"number": "501",
"aircraft": {
"code": "32B"
},
"operating": {
"carrierCode": "AI"
},
"duration": "PT2H45M",
"id": "42",
"numberOfStops": 0,
"co2Emissions": [
{
"weight": 145,
"weightUnit": "KG",
"cabin": "ECONOMY"
}
]
}
],
"duration": "PT2H45M"
}
],
"price": {
"currency": "USD",
"total": "88.59",
"base": "68.00",
"fees": [
{
"amount": "0.00",
"type": "SUPPLIER"
},
{
"amount": "0.00",
"type": "TICKETING"
},
{
"amount": "0.00",
"type": "FORM_OF_PAYMENT"
}
],
"grandTotal": "88.59",
"billingCurrency": "USD"
},
"pricingOptions": {
"fareType": [
"PUBLISHED"
],
"includedCheckedBagsOnly": true
},
"validatingAirlineCodes": [
"AI"
],
"travelerPricings": [
{
"travelerId": "1",
"fareOption": "STANDARD",
"travelerType": "ADULT",
"price": {
"currency": "USD",
"total": "88.59",
"base": "68.00",
"taxes": [
{
"amount": "6.34",
"code": "P2"
},
{
"amount": "3.78",
"code": "IN"
},
{
"amount": "3.63",
"code": "K3"
},
{
"amount": "2.28",
"code": "WO"
},
{
"amount": "4.56",
"code": "YR"
}
],
"refundableTaxes": "17.19"
},
"fareDetailsBySegment": [
{
"segmentId": "17",
"cabin": "ECONOMY",
"fareBasis": "SAP8",
"class": "S",
"includedCheckedBags": {
"weight": 25,
"weightUnit": "KG"
}
},
{
"segmentId": "42",
"cabin": "ECONOMY",
"fareBasis": "SAP8",
"class": "S",
"includedCheckedBags": {
"weight": 25,
"weightUnit": "KG"
}
}
]
}
]
}
],
"travelers": [
{
"id": 1,
"dateOfBirth": "**********",
"name": {
"firstName": "**********",
"lastName": "**********"
},
"gender": "**********"
}
],
"contacts": [
{
"addresseeName": {
"firstName": "**********",
"lastName": "**********"
},
"purpose": "STANDARD",
"emailAddress": "**********",
"phones": [
{
"deviceType": "**********",
"countryCallingCode": "**",
"number": "**********"
}
],
"address": {
"lines": [
"**********"
],
"postalCode": "**********",
"cityName": "**********",
"countryCode": "**********"
}
}
],
"remarks": {
"general": [
{
"subType": "GENERAL_MISCELLANEOUS",
"text": "ONLINE BOOKING FROM INCREIBLE VIAJES"
}
]
},
"ticketingAgreement": {
"option": "DELAY_TO_CANCEL",
"delay": "6D"
}
}
and this is my API response.
stdClass Object
(
[errors] => Array
(
[0] => stdClass Object
(
[status] => 400
[code] => 34651
[title] => SEGMENT SELL FAILURE
[detail] => Could not sell segment 2
[source] => stdClass Object
(
[pointer] => /data/flightOffers[0]/itineraries[1]/segments[0]
)
)
)
)
Can you please guide me what is the issue.I am using amadeus test API credential.Also guide me how to solve the issue
Thank You

Answer 1

You usually get this error when trying to book a seat that is not available anymore. You are using the test environment, it means everybody else using Amadeus for Developers in test can be trying to book the same seat.
Try with another flight and don't forget to perform the Flight Offers Price before booking.
PS: I see some personal data in the example above, you should edit your post to remove it.