laravel relationship tickets, ticket messages and message attachments - php

Question

I am writing a support ticket system in laravel. I need to establish relationships between tables. I'm new to Laravel. I need to get the messages of a ticket and the files of those messages. By reading the documentation, I have established a relationship between the messages belonging to the ticket and it works correctly. However, I need to get the files under those messages, can you help me with this?
The json of the messages is as follows:
{
"ticket": [
{
"id": 1,
"subject": "test 1",
"department_id": 1,
"priority": "low",
"status": "open",
"users_id": 1,
"created_at": "2022-10-03T11:47:42.000000Z",
"updated_at": "2022-10-04T17:31:10.000000Z",
"deleted_at": null,
"author": "Admin Admin",
"author_id": 1,
"department": "Genel",
"messages": [
{
"id": 1,
"admin_tickets_id": 1,
"users_id": 1,
"admin_users_id": null,
"reply": "test mesajıdır.",
"deleted_at": null,
"created_at": "2022-10-03T11:47:42.000000Z",
"updated_at": "2022-10-03T11:47:42.000000Z"
},
{
"id": 5,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test mesajıdır.",
"deleted_at": null,
"created_at": "2022-10-03T11:47:42.000000Z",
"updated_at": "2022-10-03T11:47:42.000000Z"
},
{
"id": 9,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test için yaziyom",
"deleted_at": null,
"created_at": "2022-10-04T22:19:32.000000Z",
"updated_at": "2022-10-04T22:19:32.000000Z"
},
{
"id": 10,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test",
"deleted_at": null,
"created_at": "2022-10-04T22:26:39.000000Z",
"updated_at": "2022-10-04T22:26:39.000000Z"
},
{
"id": 11,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test",
"deleted_at": null,
"created_at": "2022-10-04T22:27:00.000000Z",
"updated_at": "2022-10-04T22:27:00.000000Z"
},
{
"id": 12,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "deneme",
"deleted_at": null,
"created_at": "2022-10-04T22:28:45.000000Z",
"updated_at": "2022-10-04T22:28:45.000000Z"
},
{
"id": 13,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "yine deneme",
"deleted_at": null,
"created_at": "2022-10-04T22:32:34.000000Z",
"updated_at": "2022-10-04T22:32:34.000000Z"
}
]
}
]
}
but I want it to be like this:
Pay attention to the file below the message.
{
"ticket": [
{
"id": 1,
"subject": "test 1",
"department_id": 1,
"priority": "low",
"status": "open",
"users_id": 1,
"created_at": "2022-10-03T11:47:42.000000Z",
"updated_at": "2022-10-04T17:31:10.000000Z",
"deleted_at": null,
"author": "Admin Admin",
"author_id": 1,
"department": "Genel",
"messages": [
{
"id": 1,
"admin_tickets_id": 1,
"users_id": 1,
"admin_users_id": null,
"reply": "test mesajıdır.",
"deleted_at": null,
"created_at": "2022-10-03T11:47:42.000000Z",
"updated_at": "2022-10-03T11:47:42.000000Z"
"attachments": [
{
"id": 1
"name": "deneme",
"extension": "pdf",
},
]
},
{
"id": 5,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test mesajıdır.",
"deleted_at": null,
"created_at": "2022-10-03T11:47:42.000000Z",
"updated_at": "2022-10-03T11:47:42.000000Z"
},
{
"id": 9,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test için yaziyom",
"deleted_at": null,
"created_at": "2022-10-04T22:19:32.000000Z",
"updated_at": "2022-10-04T22:19:32.000000Z"
},
{
"id": 10,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test",
"deleted_at": null,
"created_at": "2022-10-04T22:26:39.000000Z",
"updated_at": "2022-10-04T22:26:39.000000Z"
},
{
"id": 11,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "test",
"deleted_at": null,
"created_at": "2022-10-04T22:27:00.000000Z",
"updated_at": "2022-10-04T22:27:00.000000Z"
},
{
"id": 12,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "deneme",
"deleted_at": null,
"created_at": "2022-10-04T22:28:45.000000Z",
"updated_at": "2022-10-04T22:28:45.000000Z"
},
{
"id": 13,
"admin_tickets_id": 1,
"users_id": null,
"admin_users_id": 1,
"reply": "yine deneme",
"deleted_at": null,
"created_at": "2022-10-04T22:32:34.000000Z",
"updated_at": "2022-10-04T22:32:34.000000Z"
}
]
}
]
}
I share my controllers and models:
TicketsController.php
public function show($id) {;
$data = array();
$data['ticket'] = AdminTickets::addSelect([
'author' => Users::select(DB::raw("name || ' ' || surname as fullname"))
->whereColumn('id', 'admin_tickets.users_id')
->limit(1),
'author_id' => Users::select('id')
->whereColumn('id', 'admin_tickets.users_id')
->limit(1),
'department' => AdminTicketDepartments::select('name')
->whereColumn('id', 'admin_tickets.department_id')
->limit(1),
])->where('id', $id)->with('messages', fn ($query) =>
$query->whereHas('attachments')
)->get();
return $data;
die();
return view('admin.tickets.show', $data);
}
AdminTickets Model:
public function messages()
{
return $this->hasMany(AdminTicketReplies::class);
}
AdminTicketReplies Model:
public function attachments() {
return $this->hasManyThrough(AdminTicketAttachments::class, AdminTicketReplies::class);
}
I think I'm making a mistake in the AdminTicketReplies model. How can I do that?

Answer 1

You are now getting all messages that have at least one attachment. you can add the attachments by using another with():
->where('id', $id)->with('messages', fn ($query) =>
$query->whereHas('attachments')
$query->with('attachments')
)->get();
If you want all messages and include the attachments, you can use the dot notation:
->where('id', $id)->with('messages.attachments')