SMTP connect() failed Office 365 OVH [duplicate] - php

Question

I am attempting to set up PHPMailer so that one of our clients is able to have the automatically generated emails come from their own account. I have logged into their Office 365 account, and found that the required settings for PHPMailer are:
Host: smtp.office365.com
Port: 587
Auth: tls
I have applied these settings to PHPMailer, however no email gets sent (The function I call works fine for our own mail, which is sent from an external server (Not the server serving the web pages)).
"host" => "smtp.office365.com",
"port" => 587,
"auth" => true,
"secure" => "tls",
"username" => "clientemail#office365.com",
"password" => "clientpass",
"to" => "myemail",
"from" => "clientemail#office365.com",
"fromname" => "clientname",
"subject" => $subject,
"body" => $body,
"altbody" => $body,
"message" => "",
"debug" => false
Does anyone know what settings are required to get PHPMailer to send via smtp.office365.com?

Answer 1

#nitin's code was not working for me, as it was missing 'tls' in the SMTPSecure param.
Here is a working version. I've also added two commented out lines, which you can use in case something is not working.
<?php
require 'vendor/phpmailer/phpmailer/PHPMailerAutoload.php';
$mail = new PHPMailer(true);
$mail->isSMTP();
$mail->Host = 'smtp.office365.com';
$mail->Port = 587;
$mail->SMTPSecure = 'tls';
$mail->SMTPAuth = true;
$mail->Username = 'somebody#somewhere.com';
$mail->Password = 'YourPassword';
$mail->SetFrom('somebody#somewhere.com', 'FromEmail');
$mail->addAddress('recipient#domain.com', 'ToEmail');
//$mail->SMTPDebug = 3;
//$mail->Debugoutput = function($str, $level) {echo "debug level $level; message: $str";}; //$mail->Debugoutput = 'echo';
$mail->IsHTML(true);
$mail->Subject = 'Here is the subject';
$mail->Body = 'This is the HTML message body <b>in bold!</b>';
$mail->AltBody = 'This is the body in plain text for non-HTML mail clients';
if(!$mail->send()) {
echo 'Message could not be sent.';
echo 'Mailer Error: ' . $mail->ErrorInfo;
} else {
echo 'Message has been sent';
}

Answer 2

UPDATE: May 2022
So i was struggling at this Problem really hard. For Business Accounts with Exchange Online and access to the Microsoft Admin Center i can provide the answer for this.
TLDR: Goto the Admin Center and select the User you want to send the Mail. Then look under settings after E-Mail and E-Mail Apps after the Setting "authenticated SMTP", simply enable it.
Still not working? I got you covered, here is how i got it fully working.
Use PHP composer, saves a lot of work actually.
Replace your Code with my Code and change it after test
<?php
//Import the PHPMailer class into the global namespace
use PHPMailer\PHPMailer\PHPMailer; //important, on php files with more php stuff move it to the top
use PHPMailer\PHPMailer\SMTP; //important, on php files with more php stuff move it to the top
//SMTP needs accurate times, and the PHP time zone MUST be set
//This should be done in your php.ini, but this is how to do it if you don't have access to that
date_default_timezone_set('Etc/UTC');
require 'path/to/vendor/autoload.php'; //important
//Enable SMTP debugging
// SMTP::DEBUG_OFF = off (for production use)
// SMTP::DEBUG_CLIENT = client messages
// SMTP::DEBUG_SERVER = client and server messages
//$mail->SMTPDebug = SMTP::DEBUG_off;
//SMTP
$mail = new PHPMailer(true); //important
$mail->CharSet = 'UTF-8'; //not important
$mail->isSMTP(); //important
$mail->Host = 'smtp.office365.com'; //important
$mail->Port = 587; //important
$mail->SMTPSecure = 'tls'; //important
$mail->SMTPAuth = true; //important, your IP get banned if not using this
//Auth
$mail->Username = 'yourname#mail.org';
$mail->Password = 'your APP password';//Steps mentioned in last are to create App password
//Set who the message is to be sent from, you need permission to that email as 'send as'
$mail->SetFrom('hosting#mail.org', 'Hosting Group Inc.'); //you need "send to" permission on that account, if dont use yourname#mail.org
//Set an alternative reply-to address
$mail->addReplyTo('no-reply#mail.com', 'First Last');
//Set who the message is to be sent to
$mail->addAddress('customer#othermail.com', 'SIMON MÜLLER');
//Set the subject line
$mail->Subject = 'PHPMailer SMTP test';
//Read an HTML message body from an external file, convert referenced images to embedded,
//convert HTML into a basic plain-text alternative body
$mail->msgHTML(file_get_contents('replace-with-file.html'), __DIR__); //you can also use $mail->Body = "</p>This is a <b>body</b> message in html</p>"
//Replace the plain text body with one created manually
$mail->AltBody = 'This is a plain-text message body';
//Attach an image file
//$mail->addAttachment('../../../images/phpmailer_mini.png');
//send the message, check for errors
if (!$mail->send()) {
echo 'Mailer Error: ' . $mail->ErrorInfo;
} else {
}
This may looks like your file, whats ok, but now comes the easy-tricky part. As like as Google, Microsoft implemented a "switch" for the SMTP stuff. Simply go to your Admin Center from your Business Account, or kindly ask someone with permission to do that part:
navigate to https://admin.microsoft.com/AdminPortal/Home#/users
select to user where you want to send the email from
under the tab "E-Mail" search for "E-Mail-Apps", click on "manage E-Mail-Apps"
here you can select "authenticated SMTP", make sure that option is checked and save the Changes
if you use MFA, then make sure you use an app password as mentioned in https://stackoverflow.com/a/61359150/14148981
Run the script
I hope this helps someone. Took me hell long to find this option on myself.
Summary of all steps to get App password and authentication ON:
With Admin Account:
Active Directory AD -> Properties -> Security Default: Turn OFF.
Active directory Portal -> conditional access -> Configure MFA Trusted IPs -> Allow user App password: Enable
Admin Page User List -> 'Multi factor Authentication' for target user: Enable then Enforce
Admin Page User List -> User details -> Mail -> 'Manage Email Apps' -> 'Authenticated SMTP': Enable
With user account:
User Account Profile -> Security -> add login method: App Password
PHP Mailer Settings:
smtp.office365.com, 587, tls, email, appPassword

Answer 3

UPDATE: April 2020
Using the accepted answer for sending email using Office 365 has the high chance of not working since Microsoft is pushing for their Microsoft Graph (the only supported PHP framework right now is Laravel). If fortunately you were still able to make it work in your application, email will either go to the recipient's Junk, Trash, or Spam folder, which you don't want to happen.
Common errors I encountered were:
Failed to authenticate password. // REALLY FRUSTRATED WITH THIS ERROR! WHY IS MY PASSWORD WRONG?!
or
Failed to send AUTH LOGIN command.
or
Unable to send email using PHP SMTP. Your server might not be configured to send mail using this method.
In order to still make it work with the accepted answer, we just have to change a single line, which is the Password parameter line:
$mail->Password = 'YourOffice365Password';
Instead of setting the password with the one you use when you login to your Office365 account, you have to use an App Password instead.
Create App Password
First, in order to create an App Password, the Multi-Factor Authentication of your Office 365 account should be enabled (you may have to contact your administrator for this to be enabled).
After that, login your Office 365 in your favorite browser
Go to My Account page (you will see the link to this page when you click your name's initials on the upper right)
Choose Security & Privacy then Additional security verification
At the top of the page, choose App Passwords
Choose create to get an app password
If prompted, type a name for your app password, and click Next
You will then see the password generated by Office 365 as your App Password
Copy the password
After copying the password, go back to your working code and replace the Password parameter with the copied password. Your application should now be able to properly send email using Office 365.
Reference:
Create an app password for Microsoft 365

Answer 4

Try this, it works fine for me, i have been using this for so long
$mail = new PHPMailer(true);
$mail->Host = "smtp.office365.com";
$mail->Port = 587;
$mail->SMTPSecure = '';
$mail->SMTPAuth = true;
$mail->Username = "email";
$mail->Password = "password";
$mail->SetFrom('email', 'Name');
$mail->addReplyTo('email', 'Name');
$mail->SMTPDebug = 2;
$mail->IsHTML(true);
$mail->MsgHTML($message);
$mail->Send();

Answer 5

I had the same issue when we moved from Gmail to Office365.
You MUST set up a connector first (either an open SMTP relay or Client Send). Read this and it will tell you everything you need to know about allowing Office365 to send email:
https://technet.microsoft.com/en-us/library/dn554323.aspx

Answer 6

Update: Dec 2020
I resolved the problem by NOT setting the App Password and MFA(Disable it!).
I did it by disabling MS security default at
Microsoft 365 admin center
Azure Active Directory admin center
Azure Active Directory
Properties
Manage Security defaults
Enable Security defaults
No
When it's set, send email with your Office365 username(Email Address) and password (Not App Password)

Answer 7

I was facing this error during configuration of PHPMailer 5.2 stable with outlook SMTP. I found this:
SMTP ERROR:
Password command failed, Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant.
SMTP connect() failed.
After some research I have resolved this issue by enabling the Authenticated SMTP
Use the Microsoft 365 admin center to enable or disable SMTP AUTH on specific mailboxes
Open the Microsoft 365 admin center and go to Users > Active users.
Select the user, and in the flyout that appears, click Mail.
In the Email apps section, click Manage email apps.
Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled.
When you're finished, click Save changes.

Answer 8

I modified the example in the current PHPmailer version 6.5.4 to allow for Microsoft 365 non auth TLS connection (ie you do not need to use an license user account but can use a shared mailbox as the sender)
$mail = new PHPMailer(true);
try {
//Enable SMTP debugging
// $mail->SMTPDebug = 3; // connection, client and server level debug!
//SMTP
$mail->CharSet = 'UTF-8';
$mail->isSMTP();
$mail->Host = 'domain-xyz.mail.protection.outlook.com';
$mail->Port = 25;
$mail->SMTPSecure = PHPMailer::ENCRYPTION_STARTTLS; //Enable implicit TLS encryption
$mail->SMTPAuth = false;
// as advised OPTION #3 on this page
// https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365
//Auth
$mail->Username = 'website#domain.xyz';
$mail->Password = 'yourpassword'; // set SMTPAuth to false though right so this is not used?
//~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
//you need permission to that email as 'send as'
$mail->SetFrom('website#website#domain.xyz', 'Website');
$mail->addReplyTo('website#website#domain.xyz', 'Website');
// Sending to a external recipient
$mail->addAddress('external#domain.test', 'John doe');
$mail->Subject = 'PHPMailer TESTY TEST';
$mail->isHTML(true);
$mail->Body = "</p>This is a <b>body</b> message in html</p>";
//Replace the plain text body with one created manually
$mail->AltBody = 'This is a plain-text message body';
//Attach an image file
$mail->addAttachment('img/logo.png');
//send the message, check for errors
$mail->send();
echo 'Message has been sent';
} catch (Exception $e) {
echo "Message could not be sent. Mailer Error: {$mail->ErrorInfo}";
}

Answer 9

Update september 2021
As of September 2022 (so from now on only a year) Microsoft will deprecating and shut down what they call basic authentication. That includes, but is not limited to, SMTP. They later announced that tenant administrators will be able to re-enable SMTP_AUTH, but (in my opinion) it opens up the door for permanently disabling it in the feature.
For now, Microsoft is not disabling it, but they encourage you to authenticate on different ways. On the documentation site they placed a warning telling you this.
Today I will do some research on how to use this new methods. For my application (PHP, CodeIgniter) I found this Microsoft package. I'm going to try sending my mails using this package, I hope this will be a smooth experience, but I'm afraid it will be a hell of a ride... I'll keep you all posted.

Answer 10

You need an App Password and multi-factor authentication enabled to able to send mails from third party applications using office365 stmp. Google it for further information